FT Customer Service Representative - Work From Home

[Customer Support / Remote] Anywhere in U.S. / Medical, Dental and, Vision / 401K match / PTO - As a Customer Service Rep you'll: Handle customer service queue of incoming member calls and emails with...

FT Customer Service Representative - Work From Home

22 March 5:03 PM

Salary: $43333 — $43333

Company: The Arena Group

Location: Huntington Beach, Orange County

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Description

[Customer Support / Remote] Anywhere in U.S. / Medical, Dental and, Vision / 401K match / PTO - As a Customer Service Rep you'll: Handle customer service queue of incoming member calls and emails within the SLA goals; Handle live chat and SMS text queues within the SLA goals; Process daily orders including subscription upgrades, username changes, service changes, refunds, and cancellations; Process all credits and adjustments to member accounts; Update and document all systems of record with cu… View full job description

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